PRIVACY POLICY

This Privacy Policy explains how HyperVerge handles your personal data and information. By using or accessingthe Services in any manner, you acknowledge that you accept the practices and policies outlined in this PrivacyPolicy, and you hereby consent that we will collect, use, and share your information in the following waysdocumented hereunder.

1. WHAT INFORMATION DOES HYPERVERGE COLLECT? HOW IS THAT INFORMATION USED? 

We collect data that is publicly available on the internet, from our website, our mobile app, demo portals, our API and our partners to teach our machines to be faster, smarter and more accurate.. You are free to explore our websites without providing any information about yourself. However, if you sign up for the API, then we might require collection of personal information and other data as described herein. In addition, if you visit our website and allow analytics tracking mechanisms on our website, we may also collect IP address, browser, geographic information, length of visit and page views, referral source and the like.

The HyperVerge application provides a platform that presents the functionality and working of the HyperVergeproduct which is used as sales collateral in order for the potential client to evaluate and understand the utility andservice offering specifications. As part of providing the service we collect personal information limited to theselfie of the individual and photograph of the identity card of the individual whose data is processed to completethe demo.

The personal information collected namely the selfie and photograph of the identity card voluntarily submittedby the data subject is used solely for the purpose of identity verification namely for the checks of Liveness,Facematch and OCR to be conducted with respect to the relevant data subject. This personal information shallstrictly be used to render the aforementioned services of identity verification which has been consented to by thedata subject and shall not be used for any other unconnected purposes whatsoever.

INFORMATION WE COLLECT DIRECTLY FROM YOU: 

We collect information)you provide to us as part of the Service as specifically documented hereunder. We usethis information to operate, maintain, improve and provide to you the features and functionality of the productsand services as part of the presentation of the product functionality and workflow as requested by you. But beassured that, if we have explicitly agreed to not storing any/some of your data, we would not do so without yourexpress consent.

You agree to the collection and use of such personally identifiable information (PII) where applicable for thespecific purposes and duration documented hereunder. HyperVerge will not disclose or sell any PII to anyunauthorised third party and as otherwise described in this policy. The PII collected shall be stored for a periodof 14 days from the date of receipt of the same and shall be auto purged thereafter. You represent that theinformation you provide to HyperVerge will be authentic, accurate, complete.

INFORMATION WE COLLECT ABOUT YOU FROM OTHER SOURCES: 

Usage data. We collect non-personal usage data about you whenever you interact with our services. We maydirectly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends forthe Service. These tools collect information sent by your browser or mobile device, including the pages you visitand other information that assists us in improving the Service. We collect and use this analytics information inaggregate form such that it cannot reasonably be manipulated to identify any particular individual User unlessthere is a need to maintain the identity as with billing information.

Device data. We collect data from the device and application you use to access our services, such as your IPaddress. We may also infer your geographic location based on your IP address.

Referral data. We record information about the source that referred you to our services.

Information from third parties. We may collect your personal information or data from third parties if you

give permission to those third parties to share your information with us.

2. HOW DOES HYPERVERGE USE THE INFORMATION WE COLLECT?

The information (including images, PII, usage data, device data, referral data and information from page tags) isgenerally used by HyperVerge to present and render our product to you as part of the demonstration of the sameand improve the quality of the services rendered.

We internally perform statistical and other analysis on information we collect non-personal data (includingimages, videos, usage data, device data, referral data, and information from page tags) to analyze and measureuser behaviour and trends, to understand how people use our services, and to monitor, troubleshoot and improveour services.

Additionally the collected information can be used to:

  •  Assist the enforcement of our Terms and Conditions.
  • Prevent potentially illegal activities, pursuant to the applicable laws
  • Contact you for marketing purposes. We will only do this periodically and you may opt out at any timeby contacting your assigned point of contact or contact@hyperverge.co.
  • Respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we mayneed to inspect the data we hold to determine how to respond.

3. WITH WHOM DO WE SHARE OR DISCLOSE YOUR INFORMATION? 

We will only share your personal information we collect about you with our authorised third party service providers solely in connection with the services rendered to you. We shall ensure any such third party service providers shall be bound by the same flow down obligations as documented hereunder. We may also share your personal information investigating authorities, regulators, courts or government authorities where required bylaw to comply with a court order, direction, notification or request in accordance with the applicable laws as amended from time to time. Except in this scenario, the personal information you share with us will not leave our service. We will not sell your personal information to anyone. An exception may exist in the event of a substantial transfer of assets or acquisition of HyperVerge. In this case we would transfer your personal information to our buyers post receiving your approval so they could continue to provide the same services.

4. SECURITY, COOKIES AND OTHER IMPORTANT INFORMATION

Security. HyperVerge has a sophisticated security program intended to keep the information stored in our systemprotected from unauthorized access. We store your information in secure data centres determined based on thegeography of the data subject. Our system is configured with data encryption, or scrambling technologies andfirewalls constructed to the highest industry standards. We also use Secure Socket Layer (SSL) technology thatprotects the data you send over the internet.

Cookies. We use cookies on some of our apps. Cookies are small bits of data we store on the device you use to access our services. We use cookies for several reasons: To make our app/website easier to use. If you do not log out when you leave our app/website/demo page, we may store your username in a cookie to make it quicker for you to login whenever you return to HyperVerge. For security reasons, we use cookies to authenticate your identity, such as confirming whether you are currently logged into HyperVerge. To provide you with personalized content. We may store user preferences, such as your default language, in cookies to personalize the content you see. We also use cookies to ensure that users can’t retake certain studies that they have already completed. To improve our services. We use cookies to measure your usage of our app and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services and optimize the content we display to users.

To request removal of your personal information from our blog or community forum, contact us at privacy@hyperverge.codpo@hyperverge.co . In some cases, where we may not be able to reasonably fulfil your request in accordance with the applicable laws, we will let you know why.

Social Media Features. Our websites may include social media features or widgets, such as the Facebook Likebutton. Use of these features may allow them to collect your IP address, detect which page you are visiting on oursite, and set a cookie to enable the feature to function properly. Your interactions with these features are governedby the privacy policy of the third party providing it.

Changes to this privacy policy. We may modify this privacy policy at any time, but if we do so, we will notifyyou by publishing the changes on this website if you let us know in advance. If you disagree with the terms ofthis privacy policy or any updated privacy policy, you may close your account (if you have one) at any time.

5. WHAT IF I HAVE QUESTIONS ABOUT THIS POLICY? 

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to privacy@hyperverge.codpo@hyperverge.co or please contact our Grievance Officer at the address below referencing “Privacy Policy”. The Grievance Officer shall redress the grievances or provide information expeditiously but within one month from the date of receipt of the grievance:

HyperVerge Technologies Private Limited,
No. 12 & 13, 17th Cross Road, Sector 7 HSR Layout, Bangalore, Karnataka – 560102

Version revised on  July 5th, 2022